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How to Leverage AI for Small Business Growth Without Breaking the Bank

by Team Enrichest on

There’s ample proof to suggest that small businesses are the backbone of any economy. However, these ventures struggle on multiple fronts due to restricted time and resources.

There’s now a way to turn this situation around with the help of artificial intelligence (AI) tools that don’t break the bank. And the sheer spectrum of ways these tools can help is quite incredible.

Keep reading to learn why AI is changing the playing field for small businesses, which tools you might consider using, and much more. Let’s begin.

Why AI Is a Game-Changer for Small Businesses

Jumping straight into it, the rapid emergence of AI tools on the market recently has been astounding. So, can a small business owner take advantage of these without spending too much? The answer is yes. However, AI tools have many other benefits in small business settings.

Let’s take a look at a few of these below:

  • Cost savings and affordability: Some AI tools often offer free trial plans while others are affordable, costing a few dollars each. Using these tools can be a budget-friendly solution to many small business challenges.
  • Heightened efficiency: Automation can seriously speed up time-consuming tasks and projects, enabling team members to focus on higher-value activities that boost productivity. It can also facilitate better resource allocation for optimal results while boosting accuracy and reducing costly errors.
  • Enhanced customer experience: To boost the customer experience, small business owners can use AI tools like chatbots, recommendation engines, tailored marketing strategies, faster response times, and improved service, thus boosting satisfaction and loyalty.
  • Scalability potential: Small businesses now have the opportunity to grow at a faster pace, managing increased workloads without the associated increase in staff or resources, which can give businesses a flexible solution to boost their competitive advantage.
  • Improved decision making: Using data as a starting point can help small business owners make informed decisions based on things like forecasts, trends, patterns, anomalies, etc. As such, decision making becomes proactive rather than reactive.

Affordable AI Tools to Boost Productivity

Ready to boost your small business’ productivity levels? Let’s explore some of the AI tool options you can rely on for a variety of business needs.

Communication and Collaboration

Many of us are familiar with the Slack tool to enhance team communication. But did you know that there is now Slack AI? This plugin can facilitate AI-powered searches plus generate recaps and conversation summaries. It costs less than $10 per month on the Pro plan although it is not available as part of the free plan. 

And if you’re a frequent Zoom user, you’ll be happy to know that the Zoom AI Companion is available at no additional cost to your existing Pro or Business subscription plan. It offers post-call summaries of recorded meetings and calls and helps you brainstorm and create content, among other things.

Digital Marketing

From getting help in achieving your email marketing objectives to social media scheduling, several AI tools stand out for their effectiveness in the digital marketing space. Mailchimp is one example of a platform that can help automate your email marketing efforts.

There are also Hootsuite and Buffer, which optimize your social media content timing and engagement. Furthermore, with the HubSpot AI-driven marketing and sales platform, you will get quick and efficient help with lead generation and customer analytics.

Customer service and support

For customer service and support, the Tidio live chat and chatbot plugin could be the ideal choice. Pricing starts with a free plan, with additional features available in premium plans which come at affordable rates, perfect for small businesses.

An alternative you might consider is Zoho Desk’s AI assistant called Zia. It can help with ticket management and response suggestions, at low monthly fees.

Sales and CRM

For sales and customer relationship management (CRM) related needs, small businesses can take advantage of Pipedrive’s sales automation solutions. These include AI tools for activity reminders, deal and contact management, sales forecasting, and sales insights. 

For CRM and project management capabilities, with AI-driven features for lead routing and workflow automation, Insightly might be the ideal choice because it starts with a free plan. Other pricing tiers offer more extensive AI tools, depending on your needs.

Content creation and management

If you require affordable help with content creation and management, Canva’s magic resize and design suggestions as part of its AI features can help with the efficient design of your marketing materials.

And if you are looking for a helpful, AI-driven grammar-checking tool that helps you catch typos and grammatical mistakes, Grammarly’s free is highly useful for improving writing and ensuring error-free communication.

There are also many generative AI tools that can be used in a variety of small business use cases, ranging from content creation to research.

Data analysis and business intelligence

Some platforms that offer AI capabilities to enhance data visualization and insights include Tableau and Power BI. Of course, you can also try Google Analytics with AI features to receive detailed insights into things like website traffic and even customer behavior.

Device optimization and management

There are also incredibly powerful tools like free iPhone cleaners to ensure devices used for your small business work processes and operations run smoothly and efficiently.

Tips for Getting Started With AI on a Budget

Because small businesses are usually cash-strapped, relying on affordable AI solutions is a key way to gain a competitive advantage and get ahead. To do this successfully, be sure you follow these tips when getting started: 

  • Begin with free trials and basic plans for AI tools.
  • Test tools specific to your pain points (such as marketing, device management, and more).
  • Combine tools strategically to minimize costs and maximize efficiency.

The Future of AI for Small Businesses

As AI evolves and new tools emerge, it’s key for small business owners to keep track of new developments to remain competitive and stay ahead of the curve. A few trends emerging already include:

  • The rise of voice assistants and their usage by customers, which could inform and guide the ways in which businesses offer their customers a better service experience and support. This will be enhanced by implementing long-tail keywords in your website copy.
  • AI-driven analytics are becoming increasingly sophisticated, facilitating timely, informed, and data-driven decision making.
  • Augmented reality (AR) tools for retail businesses can change the game by offering immersive digital experiences that enhance shopping journeys.

Conclusion

It’s essential for small business owners to take advantage of new technological developments, such as emerging AI tools, for increased business efficiency, productivity, and cost savings.

These tools are an excellent way to enhance one’s competitive advantage and become a leaner organization that can scale faster and in a more streamlined way.

As you delve into the different AI tools to suit your distinct business needs, consider testing the waters first with free trials before committing to paid plans. Make sure you adequately test such tools and do thorough research to make informed decisions that will help your business grow.